Plain-English summary. We’ve written this to be clear and fair. It doesn’t take away your legal rights, and nothing here is professional HVAC advice — for any gas, refrigerant, or electrical work, use a licensed pro. Questions? Email matt@getgoodtwin.com.
Last updated: June 19, 2026
These Terms of Service ("Terms") are a binding agreement between you ("you," "your," or "User") and CheckHourAC, a company organized under the laws of Florida ("Journeyman," "we," "us," or "our"), which operates the Journeyman platform, website at https://journeyman-three.vercel.app, and related applications and services (collectively, the "Platform").
By creating an account, subscribing, purchasing a consult, or otherwise using the Platform, you agree to these Terms and to our Privacy Policy and Refund & Cancellation Policy, which are incorporated by reference. If you do not agree, do not use the Platform.
You must be at least 18 years old and able to form a binding contract to use the Platform.
Journeyman is an education and access platform. We provide:
Journeyman is NOT an HVAC contractor and does not perform HVAC work. We do not install, repair, service, inspect, certify, or maintain heating, cooling, refrigeration, gas, electrical, or any related equipment. We do not hold ourselves out as a licensed contractor and we do not employ the Pros to perform such work on our behalf.
Journeyman does not provide professional, engineering, code-compliance, or safety advice. All content and AI output is general educational information only. The Pros are independent professionals responsible for any licensed services they provide. See Sections 4, 5, and 7.
You must provide accurate information when registering and keep it current. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us promptly at matt@getgoodtwin.com of any unauthorized use. We may suspend or terminate accounts that violate these Terms.
4.1 Informational only. All courses, materials, and AI tutor responses are provided for general educational and informational purposes only. They are not a substitute for hands-on training, a licensed professional's judgment, a manufacturer's instructions, or an inspection of your specific equipment or situation.
4.2 AI limitations. The AI tutor is an automated tool. It can be incomplete, outdated, or wrong, and it may "hallucinate" or produce confident but inaccurate answers. Do not rely on AI output for any decision affecting safety, equipment, property, code compliance, or your own work. Always verify against authoritative sources, manufacturer documentation, current codes, and a qualified licensed professional.
4.3 No guarantee of outcomes. We do not warrant that any content will lead to certification, licensure, passing any exam, employment, or any particular result. Licensing and certification requirements are set by government and third-party bodies, not by us.
4.4 No professional relationship. Using the Platform, viewing content, or interacting with the AI tutor does not create a contractor-client, engineer-client, or other professional relationship between you and Journeyman.
5.1 Independent contractors, not our agents. Pros are independent third parties. They are not employees, agents, partners, or representatives of Journeyman. We do not control, supervise, direct, or perform the services Pros provide.
5.2 Their licensing, their responsibility. Each Pro is solely responsible for holding and maintaining the licenses, certifications, registrations, insurance, and permits required for their work in their jurisdiction, and for performing that work in compliance with all applicable codes, laws, and safety standards. While we may verify (at onboarding, including a state HVAC license and EPA Section 608 certification) Pro credentials, we do not guarantee the qualifications, licensing status, availability, quality, safety, or conduct of any Pro, or the accuracy of any advice or work they provide.
5.3 Direct relationship. Any consult, work-review, or in-person service is a relationship between you and the Pro. The Pro—not Journeyman—is responsible for that engagement and any resulting work. You are responsible for confirming a Pro's current license and insurance before engaging them for any work that requires it.
5.4 Disputes with Pros. Disputes about a Pro's advice, conduct, or work are between you and that Pro. We may, at our discretion, help facilitate communication, but we are not a party to and are not liable for those engagements. See Sections 7 and 8.
HVAC work is inherently dangerous. It can involve high-voltage electricity, combustible and toxic gases, refrigerants under pressure, sharp metal, heavy equipment, heights, fire, and risk of serious injury, death, property damage, carbon monoxide exposure, and code violations.
By using the Platform, you acknowledge and agree that:
If you smell gas, suspect a carbon monoxide leak, or face any emergency, stop and contact your utility, a licensed professional, or emergency services immediately. The Platform is not for emergencies.
7.1 Subscription. The Journeyman subscription gives you access to designated educational content and features for a recurring fee of approximately $29 per month (plus applicable taxes), as shown at checkout. Pricing, features, and tiers may change as described in Section 13.
7.2 Payment processor. Payments are processed by Stripe, Inc. ("Stripe"). By subscribing or purchasing, you also agree to Stripe's applicable terms. We do not store full payment card numbers; card data is handled by Stripe. You authorize us and Stripe to charge your selected payment method for all amounts due.
7.3 AUTO-RENEWAL — please read. Your subscription automatically renews. At the end of each month, your subscription will automatically renew for another month and your payment method will be charged the then-current price, unless you cancel before the renewal date. We do not currently offer a free trial; instead, you can try a limited number of AI-tutor messages for free before you subscribe.
7.4 How to cancel. You may cancel at any time, effective at the end of your current paid period, by:
Cancellation stops future renewals. Unless required by law or stated in our Refund & Cancellation Policy, cancellation does not retroactively refund amounts already charged, and you retain access through the end of the period you have paid for.
7.5 Failed payments. If a charge fails, we (via Stripe) may retry the charge and may suspend or cancel your access until payment succeeds, consistent with Stripe's retry settings.
7.6 Price changes. We may change subscription pricing. We will give you at least 30 days' notice (to your account email) before a price change takes effect for your renewals. Continuing your subscription after the change takes effect constitutes acceptance of the new price.
7.7 One-time purchases (expert consults). Paid one-time expert consults, work-reviews, and dispatch bookings are charged at the price shown at the time of purchase. These are separate from your subscription and are governed by these Terms, Section 5, and the Refund & Cancellation Policy.
7.8 Taxes. Stated prices may exclude taxes. You are responsible for any applicable taxes, which may be added at checkout.
Refunds and cancellations are governed by our Refund & Cancellation Policy, which is incorporated into these Terms. Please review it before purchasing.
You agree not to: (a) use the Platform for any unlawful purpose; (b) share, resell, or redistribute paid content or your account access; (c) scrape, copy, or reverse-engineer the Platform or its content except as permitted by law; (d) misrepresent your identity, license, or qualifications; (e) harass, defraud, or harm Pros or other users; (f) circumvent payment; or (g) interfere with the Platform's operation or security. We may remove content and suspend or terminate accounts for violations.
The Platform and its content (courses, text, video, software, trademarks, and the "Journeyman" name and logo) are owned by Journeyman or its licensors and are protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the content for your personal, non-commercial educational use while your account is in good standing. All other rights are reserved. Content you submit (e.g., questions, photos for a consult) remains yours, but you grant us a license to use it to operate and improve the Platform as described in our Privacy Policy.
To the fullest extent permitted by law, the Platform, all content, AI output, and Pro listings are provided "AS IS" and "AS AVAILABLE," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, non-infringement, and any warranty regarding the conduct, qualifications, or work of any Pro. We do not warrant that the Platform will be uninterrupted, error-free, or secure, or that content or AI output is accurate, complete, or current. Some jurisdictions do not allow certain warranty exclusions, so some of these may not apply to you.
To the fullest extent permitted by law:
Nothing in these Terms limits liability that cannot be limited by law (such as for gross negligence, willful misconduct, or fraud, where applicable).
We may modify, suspend, or discontinue any part of the Platform, and we may update these Terms. If we make material changes, we will provide notice (e.g., by email or in-app) and update the "Last updated" date. Changes are effective when posted unless stated otherwise. Continuing to use the Platform after changes take effect means you accept the updated Terms.
You may stop using the Platform and cancel as described in Section 7. We may suspend or terminate your access at any time for violation of these Terms or as required by law. Sections that by their nature should survive termination (including 4, 5, 6, 7.4, 8, 10, 11, 12, 15, and 16) will survive.
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Subject to any applicable arbitration provision below, the exclusive venue for disputes is the state and federal courts located in the State of Florida, and you consent to their jurisdiction.
Informal resolution first. Before filing any claim, you agree to contact us at matt@getgoodtwin.com and attempt to resolve the dispute informally for at least thirty (30) days. We do not require binding arbitration at this time.
If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to a successor. These Terms, together with the policies they reference, are the entire agreement between you and us about the Platform.
CheckHourAC
Florida, USA (full mailing address available on request by email)
Email: matt@getgoodtwin.com
Legal notices: matt@getgoodtwin.com